Mike Gowell VP and Global General Manager, TeamMate Wolters Kluwer Financial Services

Wolters Kluwer Audit, Risk & Compliance announced recently that Aviva, the U.K.’s largest insurer, has selected the company’s TeamMate audit management system to help increase the efficiency and productivity of Aviva’s entire audit management process. TeamMate is the world’s most widely-used audit management system, with more than 95,000 auditors and over 2,200 organizations using the solution globally.

Like other complex multinational organizations that have grown rapidly, Aviva was faced with a network of different IT infrastructures and models. Jonathan Chapman, audit director for Aviva, started looking for a more efficient system that could support the work of Aviva’s audit teams operating in 22 locations across 15 countries. After considering various options, his team unanimously selected TeamMate to help streamline its disparate systems into a single audit management system.

“We needed to move away from focusing on making the systems work to using the systems to make internal audit effective across the entire organization,” said Chapman. “In the past, we spent far too much time discussing the system and not the outcomes.”

Working with TeamMate has enabled Aviva to pull together all of the information needed for its monthly audit reports in a matter of hours. This is a tremendous improvement from the 10 days it previously took. To realize such efficiencies, the TeamMate solution has helped eliminate redundant or unnecessary data collection by as much as 40 percent. And the solution has helped Aviva to make the information collected more flexible, enabling the insurer to look at detailed information by region or business area or consolidate data from several regions.

“Systems are a means to an end. It’s all about providing impactful auditing and improving our value to the organization,” said Chapman. “TeamMate has made us far more efficient, freeing up our internal auditors to do more audits. And we are now able to use the data to look forward and spot potential problems before they happen.”

The TeamMate audit management system helps improve an organization’s audit process including: risk assessment, scheduling, planning, execution, review, report generation, trend analysis, audit committee reporting and storage. By providing an integrated paperless strategy for managing audits, TeamMate's audit software eliminates the barriers associated with paper-filled binders and disconnected electronic files, driving efficiencies into all facets of the internal audit workflow.

About Wolters Kluwer Audit, Risk & Compliance

Wolters Kluwer Audit, Risk & Compliance is part of Wolters Kluwer, a leading global information services and solutions provider with annual revenues of (2013) €3.6 billion ($4.7 billion) and approximately 19,000 employees worldwide.

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About Aviva

Aviva provides insurance, savings and investment products to 34 million customers worldwide. Aviva is the UK’s largest insurer with over 14 million customers and one of Europe’s leading providers of life and general insurance. The company combines strong life insurance, general insurance and asset management businesses under one powerful brand. Aviva is committed to serving its customers well in order to build a stronger, sustainable business, which makes a positive contribution to society, and for which its people are proud to work.